通过业务流程优化和高级业务提高客户忠诚度……作者：Bhaskar Ghosh 电子书下载

原名:Improving Customer Loyalty through Business Process Optimization and Advanced Business … by Bhaskar Ghosh
作品简介:业务流程改进和客户分析。将高级分析与业务流程改进相结合。……